sg771 Privacy Policy

01 Introduction

sg771 ("sg771," "we," "our," or "us") operates the online gaming platform accessible at sg771.club (the "Platform"). This Privacy Policy ("Policy") describes how sg771 collects, uses, stores, discloses, and protects personal information obtained from individuals ("you," "Player," or "User") who register for, access, or interact with the Platform.

sg771 takes data privacy seriously. We are committed to complying with the Data Privacy Act of 2012 (Republic Act No. 10173) ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission of the Philippines ("NPC"). This Policy should be read in conjunction with sg771's Terms and Conditions, which are available at sg771.club/terms-conditions.

By registering an account or continuing to use the sg771 Platform after the effective date of this Policy, you acknowledge that you have read, understood, and consent to the collection and processing of your personal information as described herein. If you do not consent to any part of this Policy, you must not use the sg771 Platform.

02 Data Controller

The data controller responsible for your personal information collected via the sg771 Platform is:

As data controller, sg771 determines the purposes and means of processing your personal information. Where sg771 engages third-party processors (such as payment service providers or game software suppliers), those parties process data only on sg771's documented instructions and are bound by appropriate data processing agreements.

03 Personal Information We Collect

sg771 collects the following categories of personal information, depending on your interaction with the Platform:

3.1 Registration and Identity Data

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (for age verification — must be 21 or older);
• Email address and mobile phone number;
• Username and encrypted account password;
• Residential address in the Philippines.

3.2 Identity Verification (KYC) Data

• Copy of a government-issued Philippine identification document (PhilSys National ID, UMID, driver's license, or passport);
• Selfie photograph taken at the time of KYC submission for liveness verification;
• Proof of address documents (utility bill, bank statement, or government correspondence) where requested;
• Source of funds documentation where required under anti-money laundering obligations.

3.3 Financial and Transaction Data

• GCash account number or registered mobile number associated with GCash;
• PayMaya (Maya) account identifiers;
• Bank account details for BPI, BDO, and Metrobank transfers (account name and masked account number);
• Full transaction history including deposit amounts, withdrawal amounts, dates, and payment method used;
• Currency amounts in Philippine Peso (PHP / ₱).

3.4 Gameplay and Activity Data

• Game session data including game titles played, bet amounts, win and loss records, round IDs, and session durations;
• Bonus activation and wagering progress records;
• Responsible gaming tool settings including deposit limits, loss limits, and self-exclusion status;
• Customer support interaction records including chat transcripts and email correspondence;
• VIP tier and loyalty point balance history.

3.5 Technical and Device Data

• IP address and approximate geolocation derived from IP address;
• Device type, operating system, and browser type and version;
• Session identifiers and authentication tokens;
• Platform interaction logs including pages visited, features used, and timestamps;
• Cookie identifiers and similar tracking technology data (see Section 9).

04 How We Collect Your Personal Information

sg771 collects personal information through the following means:

05 Purpose of Processing & Legal Basis

sg771 processes your personal information for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

5.1 Account Management and Service Delivery

Purpose: To create and maintain your sg771 account, process deposits and withdrawals, provide access to games and promotions, and deliver customer support.
Legal Basis: Performance of contract — processing is necessary to provide the services you requested when creating your sg771 account.

5.2 Identity Verification and Age Confirmation

Purpose: To verify that you are who you claim to be, that you are at least 21 years of age, and that you are eligible to use the Platform under applicable Philippine law.
Legal Basis: Legal obligation — age and identity verification is mandated by PAGCOR guidelines and applicable Philippine gaming regulations.

5.3 Anti-Money Laundering and Fraud Prevention

Purpose: To comply with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended) and its implementing regulations by monitoring transactions for suspicious patterns, maintaining transaction records, and reporting to the Anti-Money Laundering Council (AMLC) as required.
Legal Basis: Legal obligation and protection of legitimate interests of sg771 and other Players.

5.4 Responsible Gaming Monitoring

Purpose: To identify patterns of gameplay that may indicate problem gambling behaviour, to administer responsible gaming tools such as deposit limits and self-exclusion, and to comply with PAGCOR responsible gaming requirements.
Legal Basis: Legal obligation and legitimate interests.

5.5 Platform Security and Integrity

Purpose: To detect, investigate, and prevent fraud, collusion, abuse of bonuses, and other prohibited conduct; to maintain the technical security of the Platform.
Legal Basis: Legitimate interests of sg771 and other Players in maintaining a fair and secure gaming environment.

5.6 Communications and Notifications

Purpose: To send you account-related communications including transaction confirmations, password reset notifications, KYC status updates, and responsible gaming notices. With your consent, sg771 may also send promotional communications about new games, bonuses, and Platform updates.
Legal Basis: Contract performance for transactional communications; consent for marketing communications.

5.7 Platform Improvement

Purpose: To analyse aggregated, anonymised usage data to improve the Platform's functionality, game library, and user experience.
Legal Basis: Legitimate interests, where processing uses only anonymised or pseudonymised data that cannot be used to identify individual Players.

06 Sharing Your Personal Information

sg771 does not sell, rent, or trade your personal information to third parties for their own commercial or marketing purposes. sg771 may share your personal information with the following categories of recipients, strictly as described:

6.1 Game Software Providers

Third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, and PG Soft) receive limited technical data necessary to authenticate your game session and record game outcomes. Providers do not receive your full personal profile, payment details, or KYC documents.

6.2 Payment Service Providers

sg771 shares necessary financial data (such as your GCash mobile number or masked bank account details) with payment processors to execute deposits and withdrawals. Payment providers process this data in accordance with their own privacy policies and applicable Philippine financial regulations.

6.3 Identity Verification Services

sg771 may use third-party KYC and identity verification services to assist in verifying the authenticity of identification documents and cross-referencing identity data against watchlists and sanction lists as required by Philippine anti-money laundering regulations.

6.4 Regulatory Authorities

sg771 is required to disclose personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government authorities where compelled by law, court order, or regulatory directive.

6.5 Law Enforcement

sg771 may disclose personal information to the Philippine National Police (PNP), the National Bureau of Investigation (NBI), or other law enforcement authorities where disclosure is required by a valid court order or where sg771 has a good-faith belief that disclosure is necessary to prevent criminal activity, fraud, or imminent physical harm.

6.6 Professional Advisors

sg771's legal counsel, auditors, and compliance consultants may access personal information on a strictly need-to-know basis, subject to confidentiality obligations consistent with professional standards.

07 Data Retention

sg771 retains personal information for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, sg771 will securely delete or anonymise your personal information, unless retention is required by a specific legal obligation, pending dispute, or regulatory investigation outstanding at the time of the scheduled deletion.

08 Security Measures

sg771 implements appropriate technical and organisational security measures to protect your personal information from unauthorised access, use, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Encryption in Transit: All data transmitted between your browser or device and the sg771 Platform is encrypted using TLS 1.2 or higher (256-bit SSL). The HTTPS connection is enforced on all pages and cannot be downgraded.
• Encryption at Rest: Sensitive personal data stored in sg771's databases — including passwords, identification numbers, and payment details — is encrypted at rest using industry-standard encryption algorithms.
• Password Security: Account passwords are stored as salted cryptographic hashes. sg771 personnel cannot view or recover your plaintext password under any circumstances. sg771 will never ask you for your password via email, chat, or phone.
• Access Controls: Access to personal data within sg771's systems is restricted to employees and contractors who require access to perform their job functions, enforced through role-based access controls and multi-factor authentication for all personnel systems access.
• Two-Factor Authentication: Players may enable two-factor authentication (2FA) on their sg771 account for additional protection against unauthorised access.
• Security Monitoring: sg771's systems are subject to continuous security monitoring for anomalous activity, intrusion attempts, and unauthorized data access patterns.
• Penetration Testing: sg771's Platform undergoes periodic security assessments by independent third-party security professionals to identify and remediate vulnerabilities.

09 Cookies & Similar Tracking Technologies

sg771 uses cookies and similar technologies (collectively "cookies") on the Platform to enable essential functionality, improve Platform performance, and analyse usage patterns. The following categories of cookies are used:

9.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They enable core features such as login session management, security token storage, and account authentication. The Platform cannot function correctly without these cookies, and they cannot be disabled without breaking essential Platform functionality.

9.2 Functional Cookies

These cookies remember your preferences and settings — such as preferred game categories, responsible gaming limit settings, and language preferences — so that you do not need to re-configure them on each visit.

9.3 Analytics Cookies

sg771 uses privacy-respecting analytics tools to collect aggregate, anonymised data about how Players use the Platform. This data helps sg771 identify popular features, diagnose technical issues, and improve the overall player experience. Analytics data is processed at the aggregate level and is not used to make decisions about individual Players.

9.4 Cookie Management

Players may manage non-essential cookie preferences through their browser settings. Most browsers provide options to view, accept, reject, or delete cookies. Please note that disabling certain categories of cookies may affect the functionality of the sg771 Platform. Strictly necessary cookies cannot be disabled via browser settings without impairing account access.

10 Your Data Privacy Rights

Under the Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission, you have the following rights with respect to your personal information held by sg771:

To exercise any of the above rights, please submit a written request to sg771's Data Protection Officer at [email protected] with the subject line "DATA PRIVACY RIGHT REQUEST." sg771 will respond within fifteen (15) business days of receiving a verifiable request, in accordance with NPC timelines.

11 Minors and Age Restriction

The sg771 Platform is strictly intended for persons aged 21 years and above. sg771 does not knowingly collect personal information from individuals under the age of 21. Age verification using a government-issued Philippine identification document is required before full Platform access is granted.

If sg771 becomes aware that personal information has been collected from a person under the age of 21 — whether through a false declaration of age or by any other means — sg771 will immediately suspend the account, delete the personal information to the extent permitted by law, and report the matter to PAGCOR where required by applicable gaming regulations.

Parents or guardians who have reason to believe that a minor has registered for an sg771 account should contact sg771 immediately at [email protected]. sg771 will investigate and take appropriate action.

12 Cross-Border Data Transfers

Certain personal data processed by sg771 may be transferred to, and processed in, jurisdictions outside the Philippines where sg771's technology infrastructure providers, game software partners, or KYC service providers maintain operations. Such transfers may include countries in Southeast Asia, Europe, and other regions where sg771's certified partners operate data centres.

Where personal data is transferred outside the Philippines, sg771 ensures that such transfers comply with the cross-border transfer provisions of the Data Privacy Act of 2012 and applicable NPC regulations. Specifically, sg771 relies on the following safeguards for cross-border transfers:

• The receiving country provides an adequate level of data protection as recognised by the NPC; or
• sg771 has entered into a binding data transfer agreement with the recipient that contains data protection obligations equivalent to those required under RA 10173; or
• The transfer falls within a recognised exception under the DPA, such as being necessary for the performance of a contract to which the data subject is a party.

Players who wish to obtain further information about specific cross-border transfer safeguards applicable to their personal data may submit a request to sg771's Data Protection Officer at [email protected].

13 Changes to This Privacy Policy

sg771 may update or revise this Privacy Policy from time to time to reflect changes in data processing practices, applicable law, or regulatory requirements. The date on which this Policy was last updated is displayed at the top of this page.

Where changes to this Policy are material — meaning they significantly affect how sg771 processes your personal information or reduce your privacy rights — sg771 will notify registered Players via the email address on file no less than seven (7) days prior to the effective date of the revised Policy, or such shorter period as required by applicable law.

For non-material updates — such as corrections of typographical errors or clarifications that do not substantively change processing practices — sg771 may update the Policy without prior notice beyond updating the "Last Updated" date at the top of the page. Continued use of the sg771 Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

14 Contact & Data Protection Officer

sg771 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. The DPO can be contacted for any data privacy concerns, rights requests, or complaints:

Players who are not satisfied with sg771's response to a privacy concern may escalate their complaint to the National Privacy Commission of the Philippines. The NPC's complaints procedure is published on the NPC's official website and is available to all natural persons whose personal data has been processed by sg771.